Keep in mind that we order on demand. Therefore we take about 1-4 business days to create our products then you should add shipping times on top of that. Basically, we do everything to get you your order in a timely fashion.
1. SHIPPING TIMES:
How long shipping takes really depends on where you are from.
- USA: 6-10 business days
- Worldwide: 7 - 15 business days
2. SHIPPING RATES
Free Shipping for all orders
Order Processing and Shipping Information
controlmart.us operates fulfillment centers in the US and Asia to ensure quicker worldwide delivery. We process orders between Monday and Friday, excluding weekends. If you need to modify or cancel your order, please reach out to us immediately. Once your order is processed, changes cannot be made.
Upon shipment, you will receive a confirmation email containing a tracking link. Allow up to 48 hours to receive this shipping confirmation email. We cannot be held responsible for delays caused by the courier.
Tracking Your Order
All our orders include tracking information, which is typically sent via email within 48 hours of shipment.
*Please note that estimated delivery dates are approximations and not guaranteed. We cannot reimburse expedited shipping costs for packages that miss their estimated delivery date. If you have any inquiries regarding shipping or delivery, please contact our Customer Service.
Incorrect Address
It is crucial to provide accurate address details during checkout because:
- In cases of identifiable incorrect or missing information, we may need to contact you for updated delivery details, potentially causing delays.
- We are not accountable if your order is delivered to an incorrect address or returned to us (all such items will be donated after returning to our warehouse).
If you contact the final mile carrier after your order has left our warehouse to request parcel forwarding or redirection, we cannot be held responsible for any loss, theft, or damage to the parcel.
Customer satisfaction is our top priority, and we are committed to assisting you in every way possible. Thank you for considering support@controlmart.us, and if you have any inquiries, please feel free to contact us at support@controlmart.us .